Customer service is extremely important to us and we want to make your visit as enjoyable and comfortable as possible. Use the links to the left side to find out more about all the services we offer or call us on (0115) 840 4555 to ask us anything.  

You'll find our Customer Relations desk on the upper mall, in the corridor next to the 99p Store or you can contact them on 0115 840 4554. Our friendly Customer Relations staff are available to assist with directions, store information, lost property, lost children, transport information and much more.

We love getting your feedback, so while you're there pick up a customer comments card from the desk.