You and your little ones are in for a treat at our Christmas Grotto! It is located on Level 2 near Dorothy Perkins, and it is open every day until Christmas Eve.
BOOK ONLINE NOW!
Opening times are as follows:
Mon - Wed from 18th November - 11th December: 10am - 6pm
Thurs and Fri from 14th November to 20th December: 10am - 7pm
Saturdays: 10am - 7pm (excluding 21st December when the Grotto closes at 5pm)
Sundays: 10.30am - 4pm
Wednesday 18th December: 10am - 7pm
Monday 23rd December: 10am - 7pm
Christmas Eve: 10am - 4pm
You can book your tickets online now, by phone on 0844 844 0444 or with the elves at the Grotto.
Child - £3.95
Adult - Free
Child - £3.95
Adult – Free
In-centre Grotto bookings close one hour before the Grotto closes. Children under 16 must be accompanied by an adult. Please arrive 10 minutes before your session. We do expect the grotto to be very busy throughout the festive season, so we would strongly recommend that you book your visit in advance online or in centre. Please note you cannot pre-book for any Saturday in centre but you can do this online or by phone. Bookings can be made within a 30-minute time slot, so your little ones don't have to wait too long before meeting Santa.
*An additional transaction charge of £2.75 will apply for tickets sent by standard post within the UK. An additional transaction charge of £2 will apply for tickets to be collected at the Christmas Grotto or sent by TicketFast. Calls cost 5p per minute from a BT landline, other networks may vary.