Our dedicated Concierge team can be found on Level 1, near Lush, during the following hours:
| Monday | 8.30am - 6pm |
| Tuesday | 8.30am - 6pm |
| Wednesday | 8.30am - 6pm |
| Thursday | 8.30am - 8pm |
| Friday | 8.30am - 8pm |
| Saturday | 8.30am - 7pm |
| Sunday | 10.30am - 4.30pm |
The team members are knowledgeable, not only about Westfield Derby's stores and services, but Derby city centre as a whole as staff members carry out regular job swapping with staff at Derby's Tourist Information Centre.
When you’re weighed down with all your new purchases and need a spare pair of hands, let us lighten the load for you with our shopping minding service.
Our friendly Concierge team will be happy to help you hire a wheelchair for the duration of your visit to the centre.
Surf the web while you shop. Westfield Derby WiFi, powered by The Cloud, is available throughout the centre.
Head to Level 3 of Centre Car Park and choose from a full range of car valet options.