You understand and agree that the Company will be represented in relation to these terms and conditions by Westfield London Centre Management:
1. Liability of the Company
All persons entering the car park do so at their own risk and neither the Company nor any person acting on its behalf is in any way responsible for any loss, injury or damage sustained by them or for loss or damage to vehicles and their contents left within the car park. This does not exclude liability caused by the Company’s negligence or other breach of duty. If you vehicle is damaged in any way whilst in the car park, or should you lose the vehicle or any of your personal possessions from it whilst it is in the car park please:
a. immediately inform Westfield London centre management
b. report any incident of theft to the police
c. notify your insurers promptly
If any damage, loss or injury is suffered, Westfield London Centre Management should be notified before the vehicle is removed from the premises.
2. Tariff and Lost Tickets
A schedule of charges is displayed at the entrances to the car park and at pay machines. The Company reserves the right to vary the tariff without notice.
Any Vehicle entering after 10pm and exiting before 4am will incur no parking fee. Any vehicle entering before 10pm and/or exiting after 4am will be charged the evening rate if applicable or normal daily rates.
If you lose your car park ticket a fixed charge of £3.00 plus the rate for which you have stayed will apply.
3. Tickets
Tickets are non transferable.
Tickets are only valid for one entry and one exit at any one time (i.e. you must enter and leave the car park before the ticket will allow a second entry to be made). The ticket cannot be used in respect of a second vehicle or car park user.
4. Responsibilities of Car Park users
Persons using the car park should adhere to the Highway Code and must obey all signage. Persons using the car park must obey directions from car park personal. If you cause any damage to a vehicle in the car park you must notify a member of staff and leave your registration and contact details immediately Your must ensure that your vehicle is parked in an appropriate manner at all times If you intend to leave your vehicle in the car park for more than 48 hours you must notify the car park manager located in the centre management office.
5. Prohibited Activities
You are not permitted to tow any vehicle into the car park. No work on or cleaning of, vehicles is permitted in the car park. No activity in connection with the selling, hiring or other disposal of vehicles is permitted in the car park. No car boot sales or selling of any type is to take place.
6. Rights of the Company with respect of vehicles
Every vehicle in the car park is subject to a lien for all charges due from the vehicle owner to the Company and the Company reserves the right to refuse to release your vehicle until those charges have been paid. The Company reserves the right to: move vehicles within the car park, by driving or otherwise:
a. to the extent that it is reasonably necessary to avoid any obstruction, security risk or health and safety risk to other users of the car park: or
b. for the more efficient arrangement of its parking facilities at car parks: or
c. to remove immobile vehicles from the flow of traffic: or
d. To place vehicles parked over multiple bays into a correct parking bay.
Remove a vehicle from the Company’s premises, by driving or otherwise, if it is reasonably considered to be causing a risk or a potential risk, to the users of the car park. The Company will consider a vehicle to be a risk if it is blocking an emergency exit: causing a fire hazard: posing a security risk or health and safety risk, or any other situation in which other users of the car park or the shopping centre may be at risk.
Before removing a vehicle from the car park the Company will make reasonable enquiries to identify and contact the owner of the vehicle.
The Company may choose to employ the services of a third party contractor to tow or otherwise remove the vehicle from the premises and the vehicle owner will be charged to recover the vehicle.
The Company reserved the right to recover any reasonable costs incurred by them in the removal of a vehicle.
The Company reserves the right to move vehicles to any other reasonably convenient car park where the car park gas to be closed either temporarily or permanently in whole or part, for any reason.
7. Abandoned Vehicles
Any vehicle left in the car park for more than 5 days, which is not subject to a season ticket or for which prior notification has been given to the Company, may be considered abandoned.
The Company reserved the right to dispose of any vehicle it reasonably believes to have been abandoned.
Before disposing of abandoned vehicles the Company will make reasonable enquiries to identify and contact the registered keeper of the vehicle.
8. Automatic Number Plate Recognition
Automatic Number Plate Recognition is used on all entry and exits from the car park and will be used to monitor vehicle movements. If a registration number has been identified as tailgating the registration number will be recorded and will prohibit entry to the car park on the next attempt to enter.
9. By accepting a ticket you confirm that you have read and understood the terms and conditions set out above along with the Further Guidance set out below.
10. If any term, or part thereof, is found to be invalid, illegal or unenforceable, that term, or part term, shall be deemed not to form part of these Terms and Conditions of use and the remaining terms shall not be affected and shall be enforceable.
Further Guidance
Before leaving your vehicle
• Ensure your vehicle is locked and all windows securely closed
• Ensure that any security lock is properly engaged and alarm system activated
• Take all possessions with you when you leave your vehicle. If this is not possible, do not leave them where they are visible.
• Carry your ticket with you
When driving in the car park
• Drive carefully and safely
• Abide by the usual rules of the road and take notice of all markings and signs (static and digital) especially in relation to giving way to other vehicles, watching for pedestrians and stopping.
• Do not delay your exit from the car park and keep a watchful eye for children using the car park
For any queries in respect of these terms and conditions please contact the car park manager in the management offices via reception desk.