UK ONLINE PRIVACY POLICY
Westfield is committed to safeguarding the privacy of visitors to our website. Please read the following policy to understand how your information will be treated.
The purposes for which we will process your data will be limited to providing you with information, products or services that you request from us or which we feel may interest you, where you have indicated that you wish to be contacted for such purposes by post, email, SMS, telephone or other means of electronic communication; to ensure that content from the site is presented in the most effective manner for you and for your computer; to allow you to participate in any interactive features of our services, when you choose to do so; and to notify you about changes to our services. In all circumstances the information we hold will be adequate, relevant and not excessive and will be processed in line with your rights.
We will make every endeavour to ensure your information is accurate and up to date therefore we ask that if there are changes to your information you should notify us directly and we shall either remove or amend this information as soon as reasonably practicable. Internet communications are not secure unless the data being sent is encrypted. We cannot accept any responsibility for unauthorised access by a third party or the corruption of data sent to us.
If it is necessary to disclose your information to third parties in order to carry out our obligations to you or to comply with our legal and regulatory requirements, your information will remain protected. We may also use your data, or permit selected third parties to use your data, to provide you with information about third party goods and services which may be of interest to you and we or they may contact you about these, where you have indicated that you wish to be contacted for such purposes by post, email, SMS, telephone or other means of electronic communication. Your information will not be sent outside of the European Economic Arena without your consent.
Your information is held on a secure database. Westfield will not transmit the data over the Internet once it has been stored in the database unless otherwise required. If Westfield is ever required to transmit the data over the Internet (For example, to an off-site backup facility) it will be sent only in an encrypted form. Security is monitored on a continuing basis by Westfield and a third party specialist security monitoring company.
A cookie may be used in the processing of your information. A cookie is a text file placed into the memory of your computer by our computers. A copy of this text file is sent by your computer whenever it communicates with westfield.com. Westfield uses cookies to identify you. We may also collect the following information during your visit to our website:
We use this information so that we can tell which pages are the most popular and where shoppers spend most of their time. We use this information to improve our site.
You have certain rights in respect of the information we hold on you. To request details of how to be removed, please email customerrelations@westfield-uk.com or write to the eCRM Manager, level 6, MidCity Place, 71 High Holborn, London, WC1V 6EA. Upon request, we will remove your information as soon as is reasonably practicable.
Changes to this privacy policy. We reserve the right to modify this privacy policy from time to time. If we make material changes to this statement, we will notify you either here, by email or by means of a notice on our homepage. By continuing to use this privacy statement after such changes have been made, you are indicating your acceptance of the changes.
If you have any questions in relation to this policy, please contact us at dataprotection@westfield-uk.com. Details of other rights can be found on the Information Commissioners website www.ico.gov.uk
Complimentary Valet Parking voucher
1. The Complimentary Valet Parking Voucher entitles the bearer to one free Valet Parking session at Westfield London, subject to availability. Simply present and surrender a valid voucher at the Valet Parking Desk, Westfield London, within Westfield London Centre opening hours.
2. Customers will remain liable to pay the usual parking tariffs incurred whilst parking at Westfield London, however the Valet Parking charges shall not apply. The voucher may not be used in conjunction with any other offer and use of the voucher is subject to availability.
3. No defaced vouchers or photocopies will be accepted. No cash alternative is available and vouchers are non-negotiable, non-transferable and non-refundable. This offer is not available to employees of Westfield and any affiliated company of Westfield (including all retailers and retailer staff) their families, agents and anyone who is otherwise connected with this offer.
4. One voucher is required per vehicle. Each voucher is valid until the expiry date marked on the reverse of the card and may only be redeemed once.
5. Westfield reserves the right at any time to cancel, modify or supersede these terms & conditions acting in its sole discretion. Notice of such amendments shall be published on the Westfield London website.
6. Entry to and use of the Westfield London car park is subject to the Terms and Conditions displayed in the Westfield London Car Park Office and on the Westfield London website. Use of the Valet Parking service is subject to its own general terms and conditions for use displayed on the Westfield London website.
7. Acceptance of the offer will be taken as acceptance of these Terms & Conditions.
Complimentary Handsfree Shopping voucher
1. The Complimentary Handsfree Shopping voucher entitles the bearer to one free Handsfree Shopping session at Westfield London, subject to availability. Simply present and surrender a valid voucher at Concierge, Westfield London within Westfield London Centre opening hours.
2. The voucher may not be used in conjunction with any other offer, and use of the voucher is subject to availability.
3. No defaced vouchers or photocopies will be accepted. No cash alternative is available and vouchers are non-negotiable, non-transferable and non-refundable. This promotion is not available to employees of Westfield and any affiliated company of Westfield (including all retailers and retailer staff) their families, agents and anyone who is otherwise connected with this promotion.
4. Each voucher is valid until the expiry date marked on the reverse of the card and may only be redeemed once.
5. Westfield reserves the right at any time to cancel, modify or supersede these terms & conditions acting in its sole discretion, the offer is not capable of being conducted as specified. Notice of such amendments shall be published on the Westfield London website.
6. Use of the Handsfree Shopping service is subject to its own general terms and conditions for use displayed on the Westfield London website.
7. Acceptance of the offer will be taken as acceptance of these Terms & Conditions.
Complimentary Parking voucher
1. The Complimentary Parking voucher entitles the bearer to a single free Parking session of no more than 24 hours continuous duration at Westfield London, subject to availability.
2. To benefit, customers must, prior to exiting the car park, present a valid voucher together with the parking ticket they received on arrival to the car park, to the Valet Parking Desk, within Westfield London Centre opening hours. Staff at the Valet Parking Desk will then validate the parking ticket for exit.
3. The voucher is not to be used in conjunction with any other offer and use of the voucher is subject to availability.
4. No defaced vouchers or photocopies will be accepted. No cash alternative is available and vouchers are non-negotiable, non-transferable and non-refundable. This promotion is not available to employees of Westfield and any affiliated company of Westfield (including all retailers and retailer staff) their families, agents and anyone who is otherwise connected with this offer.
5. Westfield reserves the right at any time to cancel, modify or supersede these terms & conditions if, in Westfield’s sole discretion, the offer is not capable of being conducted as specified. Notice of such amendments shall be published on the Westfield London website.
6. Each voucher is valid until the expiry date marked on the reverse of the card and may only be redeemed once.
7. Entry to and use of the Westfield London car park is subject to the Terms and Conditions displayed in the Westfield London Car Park Office and on the Westfield London website. Customers must pay additional car parking charges where their stay exceeds the complimentary parking period.
8. Acceptance of the offer will be taken as acceptance of these Terms & Conditions.
1. Each purchase of a Westfield Gift Card with a value of £200 or more from any of the Concierge Desks situated within Westfield London shall entitle the customer to two free adult cinema tickets valid for one screening at Vue Cinema, Westfield London. The cinema tickets must be used on or before 31 January 2013.
2. This offer shall remain open until 7pm on 24 December 2012.
3. Entry to a screening at Vue Cinema is subject to Vue Cinema’s terms and conditions. The cinema tickets are non-transferable, non-exchangeable and non-refundable. The cinema tickets do not grant priority over any other tickets, and seating for any given screening is subject to availability. The cinema tickets cannot be used in conjunction with any internet or telephone bookings.
4. The cinema tickets may not be used in conjunction with any other offer.
5. The cinema tickets are not valid for Gold Class, VIP or Premiere seating and are not valid for 3D, Xtreme, Scene, Special, Alternative or Over 18s screenings.
6. The cinema tickets are not valid for any special events, such as film premieres.