Our comprehensive Concierge team are highly trained and care passionately about delivering excellent customer service standards. From parking your car and carrying your bags, to booking a restaurant and advising on the time of the last train home, they're here to look after your needs and make your day a five star experience.
You'll see them out in the malls and find them at our four Concierge Desks: Two located on the Ground Floor plus one within Valet Parking and another within the Taxi Lounge. In addition to giving general assistance, they offer the services featured below.
Hand over your keys, freshen up in our Valet Parking Lounge and then go shopping. When you're ready to go, your car will be waiting...
Cloakroom Co. offers the perfect solutions to your shopping needs, including cloakroom and bag storage services plus home, hotel and international delivery.
You don't even have to carry your own shopping. Our Handsfree Shopping service takes the strain while you continue shopping, eating or catching up with friends...
Wherever you are at Westfield London, you have the freedom to connect to the internet via Wi-Fi for free...
If you need to hail a taxi, you don't have to brave the elements outside, come to our warm, dry Taxi Lounge and we will call one for you.
Book a free wheelchair or motorised scooter and make the most of our wheelchair-friendly malls and restaurants.
