
We believe customer service is at the heart of the ultimate shopping experience and with a team of over 45 dedicated Concierge, all World Host trained and covering 26 different languages, we are ready and waiting to ensure you enjoy your trip to Westfield London to the full. We offer a wide range of services to suit your shopping needs, follow the links below to find out all about them.
Our comprehensive World Host recognised Concierge team are highly trained and care passionately about delivering excellent customer service standards.
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You don't even have to carry your own shopping. Our Handsfree Shopping service takes the strain while you continue to shop.
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Hand over your keys, freshen up in our Valet Parking Lounge and then go shopping. When you're ready to go, your car will be waiting.
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Leave your bags and other items with us and enjoy a hassle-free trip to Westfield London.
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Take advantage of our home delivery service and enjoy the rest of your stay at Westfield London without having to carry a thing.
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Click here to find out more about the tax free shopping process, including how you can claim your tax refunds right here at Westfield London.
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Our Premium Services Packages are stylishly presented and deliver a unique shopping experience – the perfect gift idea, or a relaxing treat for yourself.
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Arrive by taxi or private driver, and you'll have the pleasure of enjoying our designated Taxi Lounge.
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