Customer service is extremely important to us and we want to make your visit as enjoyable and comfortable as possible.

Shopping at Royal Victoria Place is fun for all the family with great child friendly facilities to include, Kiddy Car Service, Kids Club, Parents rooms, Creche, Child Safety Zone and Parent and child parking.

Use the links to the left side to find out more about all the services we offer.

You'll find our Concierge Desk located on level 2 opposite Bhs, or you can contact them on 01892 506666. They're available to assist with directions, retailer information, lost property, transport information and more. 

We love getting your feedback, so while you're there pick up a customer comments card from the desk.