Royal Victoria Place is a child safe shopping centre and as part of our family facilities, we offer a hotline number to assist parents and guardians in finding children who have been separated from them whilst out shopping.

Pick up you free wristbands in centre!
When you visit Royal Victoria Place, you will be able to obtain free wristbands for your children from the Concierge desk located on level 2 opposite Bhs. A contact telephone number should be written on the wristband and in the event of your child being lost, you will be contacted quickly and reunited.

Top Tips for Child Safe Shopping

If you lose a child whilst shopping:

• Stay close to where you last saw them
• Look for the Child Safe Zone stickers displayed on shop doors and windows
• Ring the number displayed on the sticker
• Speak directly to our Security team who will help you

Teach your child to do the following, if they get lost:

• Stop, stand still and look, don't run about
• If they see the person they were with, go to them and hold their hand#
• If lost in a shop, go to the nearest till point and talk to the shop staff
  (Most shop assistants will wear uniforms or name badges)
• If in the shopping centre, tell them to look for the smiley orange balloon window sticker, then look for a parent with children and ask them to ring the number
• Do not go up to anyone else and do not leave the shopping centre with a stranger!

The best way to help a lost child:

• Encourage children to stay close to you
• Use reins or wrist links
• Don't leave them in an unsupervised play area
• Write your contact number on a child safe wristband
• Carry an up to date photograph of your child
• Take note of what your child is wearing

For more information regarding Child Safe shopping at Royal Victoria Place, please pop along to the Concierge desk or visit westfield.com/rvp.