Getting Here

Shopmobility

Shopmobility

Shopmobility scooters:

Don't let limited mobility stop you or a friend from enjoying all that Westfield Stratford City has to offer. Book a motorised scooter (£6*) and make the most of our wheelchair-friendly malls and restaurants. Manual wheelchairs (£3*) are available subject to availability but cannot be reserved.

To hire a mobility vehicle, you will need proof of identification which should be either a valid passport, valid driver's license or a utility bill dated within the last three months. On presentation of these, you'll be asked to fill out a hire agreement form.

Once that's done, you're ready to go. The whole process takes less than 30 minutes (including training on how to use the vehicle if it's your first time).


Shopmobility is located on the Lower Ground Floor in the lift lobby near Carphone Warehouse. Car Park C , central lift lobby area, provides the nearest parking for Shopmobility users whose vehicle is below 2.2m high.

*This is an all day charge.

Call Shopmobility on 0208 221 7359.

Blue Badge parking:

Westfield Stratford City has been designed with disabled access in mind. Designated parking bays for people with disabilities are available in each car park.  High-sided vehicles up to 2.4m for blue badge holders are catered for in Car Park A.  The Lower Ground Level (P1) has suitable parking for these vehicles and is also the location for our shopmobility facility.