Westfield Stratford City is a child safe shopping centre and as part of our family facilities, we offer a hotline number to assist parents and guardians in finding children who have been separated from them whilst out shopping. Pick up your free wristbands in centre.
When you visit Westfield Stratford City, you will be able to obtain free wristbands for your children from all Concierge desks.
A contact telephone number should be written on the wristband and in the event of your child being lost, you will be contacted quickly and reunited.
If you lose a child whilst shopping:
• Stay close to where you last saw your child
• Look for the Child Safe Zone stickers displayed on shop doors and windows
• Ring the number displayed on the sticker
• Speak directly to our Security team who will help you
Teach your child to do the following, if they get lost:
• Stop, stand still and look, don't run about
• If they see the person they were with, go to them and hold their hand.
• If lost in a shop, go to the nearest till point and talk to the shop staff (Most shop assistants will wear uniforms or name badges)