Baggage Service

Cloakroom & Co.


Westfield Stratford City offers an extensive list of Baggage Services for you during your visit.


Services include:

1. Bag Storage

2. Home Delivery:

     - Local UK

     - Airport (Heathrow and Gatwick)

     - Hotel & International.

3. Handsfree Shopping

4. Cloakroom check in service

5. Lost & Found



There is no need to worry about being burdened by carrying your shopping bags or luggage for extensive periods, when you can leave your items safely and securely with our baggage storage service. We are able to check everything from suitcases and luggage, through to shopping bags and parcels on your visit to Westfield Stratford City. Price is £8.50 (fee for up to 24 hours).



Your parcels can be sent safely and securely to any destination of choice. Includes;

•  If you are a local UK residential or business destination

•  Back to your Hotel

•  To UK airports for collection at Heathrow or Gatwick

•  Sent to any international address

•  Both Standard and Express delivery services are on offer catering to all our customers and guests

•  There is also the added advantage of FREE PACKAGING in sturdy, export strength boxes so you can be sure your items will get to their final destination safely and securely.

•  There is also the added benefit of home, hotel or airport delivery of any baggage, luggage or delivery requirements you might have! (Terms and condition apply)

Prices start from £15 (UK flat rate up to 15kg).

Pre register for Home Delivery here.


The HANDSFREE SHOPPING services are extended to enable to free you from carrying your shopping bags through the Centre or from store to store. Your bags will be stored at the Baggage Services facility for later convenient collection, so you are free to spend more time browsing, dining and shopping! You can choose to upgrade this service to home delivery when you are finished your journey.

Price is £10 (flat rate)

Pre register for Handsfree Shopping here.



The Baggage Services facility also houses a CLOAKROOM service where you can leave coats, umbrellas, backpacks and handbags.

Price is £8.50



The LOST & FOUND services also operates from this location



Monday - Friday: 10am-9pm

Saturday: 9am-9pm

Sunday: 12pm-6pm

To make an enquiry please telephone: 0208 221 7359 or 07733008069.


This service is located next to The Carphone Warehouse on the Lower Ground Floor.