Permanent Opening Hours
- Monday 10:00 AM to 10:00 PM
- Tuesday 10:00 AM to 10:00 PM
- Wednesday 10:00 AM to 10:00 PM
- Thursday 10:00 AM to 10:00 PM
- Friday 10:00 AM to 10:00 PM
- Saturday 10:00 AM to 10:00 PM
- Sunday 12:00 PM to 06:00 PM
Map and Directions
Shepherds Bush
LONDON W12 7GF
How to get there
Getting Here Information
TUBE & RAIL
UNDERGROUND
Four Underground stations provide easy access to the centre, a few minutes walk away. Check www.tfl.gov.uk before you leave for up to date travel information.
CENTRAL LINE
Shepherd's Bush
(entrance to the Southern Terrace, The Village & The Atrium)
White City
(entrance to John Lewis, Puttshack, All Star Lanes & The Home Quarter)
HAMMERSMITH & CITY LINE
Wood Lane
(entrance to John Lewis, Puttshack, All Star Lanes & The Home Quarter)
Shepherd's Bush Market
(entrance to the Southern Terrace, The Village & The Atrium)
OVERGROUND
The Shepherd’s Bush National Rail station has direct connections to Willesden Junction, Kensington Olympia, West Brompton and Clapham Junction. Services run every 15 minutes in each direction Monday to Saturday, with 1-2 trains each hour on Sundays.
BUS
NEARBY ROUTES
White City Bus Station: 31, 49, 148, 207, 237, 260, 607 and C1
Shepherd's Bush: 72, 94, 95, 220, 272, 283, 295 and N207
Getting Here Information
PARKING
Please note that our Car Parks are currently accepting cashless payments only.
Standard Parking Rates
As of midnight Monday 31st August 2020 the Standard Parking Rates will replace the existing Temporary Rates.
| STANDARD PARKING RATES | 0-1 hours | 1-2 hours | 2-6 hours | 6-14 hours | 14-24 hours |
| Weekday | £3.00 | £6.50 | £8.50 | £8.50 | £15.00 |
| Weekend | £3.00 | £6.50 | £9.50 | £12.00 | £15.00 |
There is a vehicle height restriction of 2.1m.
STAYING FOR MORE THAN 2 HOURS?
Sign up for a free Smart Parking account to save time and money* and enjoy ticketless parking at Westfield London Shepherd's Bush.
| SMART PARKING RATES | 0-1 hours | 1-2 hours | 2-6 hours | 6-14 hours | 14-24 hours |
| Weekday | £3.00 | £6.50 | £7.00 | £7.00 | £15.00 |
| Weekend | £3.00 | £6.50 | £8.50 | £12.00 | £15.00 |
*Smart Parking terms and conditions apply.
WHICH CAR PARK IS BEST FOR ME?
| CAR PARK | OPENING HOURS | BEST PARKING FOR | ELECTRIC VEHICLE BAYS CHARGER TYPE | ENTRY & EXIT |
| Car Park A | Entry 05:00 - 03:00 Exit 24/7 |
Waitrose Vue KidZania House of Fraser M&S Next Debenhams Gymbox
| Tesla Superchargers
Domestic Hybrid Chargers | Entry
|
| Car Park B (Basement Car Park under John Lewis) |
Entry 09:00 - 23:00 Exit 24/7
| John Lewis Primark Homeware | Charge Master Chargers Level -3 Download App | Entry The West Cross Route, A3220 and take a left turn. Access is also via Wood Lane and The Square*. Exit The West Cross Route and Wood Lane |
| Car Park C (Rooftop Car Park) |
Entry 05:00 - 03:00 Exit 24/7
|
John Lewis Primark Homeware FirstLightCycle
| Charge Master Chargers Level 3 Download App | Entry The West Cross Route, A3220 and take a left turn. Access is also via Wood Lane and The Square*. Exit The West Cross Route only |
SATNAV DIRECTIONS
Use postcode W12 7SL to be directed to all Car Parks.
LEAVING VEHICLES OVERNIGHT
You may leave your vehicle for up to 72 hours. For stays of more than 24 hours, you pay the full day rate, and charges restart for the new day.
For stays of more than 72 hours, please email help@westfield.com to confirm the dates of your stay and the aisle you are parked within.
Car park terms and conditions apply.
MOTORCYCLE & SCOOTER
Motorcycle and scooter parking is free! Simply drive past the barriers arms in Car Park A Level -1 and Car Park B Level -3.
There are over 75 motorcycle lockers available in Car Parks A & B to ensure you can securely leave your bike parked at Westfield London, all you need to do is bring your own padlock to secure your bike at the locker.
If you are travelling by bike you will find 300 cycle racks opposite the entrance to Burger King.
Getting Here Information
BLUE BADGE AND DISABLED PARKING
Over 5 percent of parking bays at Westfield London are dedicated to disabled parking and we offer Blue Badge holders 4 hours free parking Monday - Friday inclusive.
To qualify, simply present your Blue Badge and parking ticket to staff on the Central Desk located within the Atrium or at Shopmobility desk located on Level -2, Lift Lobby 2 (Middle Car Park). To ensure your ticket will be validated, we ask customers to present a photo of both sides of your Blue Badge. Blue Badge holders must be presented in order for the parking ticket to be validated. Any additional parking charges must be made at the nearest parking payment machine.
Important: Tickets can only be validated at our Shopmobility desk and during normal opening hours. Parking charges outside of these hours will incur the normal parking charge.
There is a vehicle height restriction of 2.1m, if you require parking for a vehicle higher than this please email ukmerchandising@westfield.com (please note this is subject to bay availability).
For comprehensive accessibility guides, please visit AccessAble.
Getting Here Information
TAXI
TAXI LOUNGE
Find our Lounge in Lift Lobby 2 on Car Park Level -2. We recommend booking in advance to avoid any delays to your journey; alternatively our Guest Services team will be happy to assist you.
Addison Lee: 0844 800 6677 or visit Addison Lee
Emerald Cars: 020 8811 1119 or visit Emerald Cars
UBER
Your Uber partner-driver will arrive and depart outside Lift Lobby 2 in Car Park A (Level -2). When you're ready to head home, request a ride through the app and meet your partner-driver there. If requesting UberLUX, please wait in the Valet Parking area on the same level.