Meet Santa 2021 customer feedback survey - Prize Draw Terms and Conditions (online entry) - Westfield London 

Entry Conditions 

a) Entry to this prize draw can be made between 07 January 2022 and 11.59pm on 21 January 2022 online

b) To  be eligible for entry into this prize draw entrants must:

i. have purchased a ticket and attended the Meet Santa experience 2021 at Westfield London;
ii. be aged eighteen or over; and 
iii. have a UK postal address.

c) Only one entry per person. Entries over the maximum number of entries will be void and will not be entered into the prize draw. 

d) All entries must be received by 11.59pm GMT on 21 January 2022. Westfield Europe Limited (“Westfield”) cannot accept any liability for any entries which are late, lost, incomplete or rendered unrecognisable. 

e) Employees of Westfield, their families, dependants and agents and any other person connected with the prize draw may not enter. 

f) Westfield reserves the right to refuse to accept any entry and/or to select a winning entry at Westfield’s absolute discretion. Entries are subject to verification. Incomplete, bulk, automated and third party entries (including “voting exchange”) will be disqualified. Westfield reserves the right to terminate, amend or temporarily suspend this prize draw and amend these terms and conditions at any time, in its absolute discretion, without prior notice, if Westfield considers it necessary to do so. 

g) Failure to comply with these terms and conditions will automatically render a prize draw entry void. These terms and conditions shall be governed and construed in accordance with English law. Entry to the prize draw signifies acceptance of these terms and conditions. 

h) Westfield, its agents and commercial partners exclude to the fullest extent permitted by law any liability for

(a) any loss or damage arising from or in connection with this prize draw or with the acceptance or possession of any prizes (other than those warranties or conditions implied by statute and which cannot be excluded);
(b) the accuracy or otherwise of any description or illustration of any prizes;
(c) any loss, damage, non-availability or late receipt of any prizes or any communication associated with this prize draw; and
(d) any fees, charges, taxes or other costs which the winner may be required to pay in connection with any prize.

Westfield further disclaims liability for any injury or damage suffered by the entrant or any other person relating to or resulting from participation in or downloading any materials in connection with this prize draw. Westfield will not be liable for failure or delay in delivery or performance of their obligations under these terms and conditions in the event of any unforeseen cause beyond its control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure. Westfield is not responsible for any third party acts or omissions for issues of any nature encountered by entrants associated with their entry into this prize draw.


a) One entry will be selected at random after the prize draw has closed. The winning entry will win a £100 Westfield London gift card (the “Gift Card”). No expenses incurred in connection with the prize draw will be paid other than as set out in these terms and conditions.

b) The Gift Card is valid for one year from the issue date.

c) The Gift Card must be redeemed at Westfield London  shopping centre only and cannot be transferred. 

d) The selection is final and no correspondence will be entered into. 

e) There are no cash alternatives: the prize must be accepted as offered, is non transferable and subject to availability. Westfield reserves the right to substitute a prize or part thereof with a prize of equal or higher value in the event of unforeseen circumstances and/or withdraw or amend the promotion at any time without prior notice. 


a) The winner will be notified by email, from on or around 28 January 2022. If a winner does not respond within 3 days of Westfield’s communication on email, Westfield reserves the right to select an alternative entrant to receive the prize. 

b) The Gift Card will be sent to the winner via UK post. The winner is responsible for sending correct postal address through email to Westfield. 


a) The winner agrees to participate in any and all advertising, promotion or other commercial activities relating to the prize draw and consents and agrees that their photograph, image, likeness and voice may be used by Westfield in all related promotional activity without any rights of prior approval or inspection.

How we use personal data

a) By submitting an entry, entrants are sending their personal information to Westfield who will use this personal data in accordance with data protection laws. Further information on how personal data is used, and data protection rights are explained in Westfield’s Privacy Notice, available at Westfield’s data protection team can be contacted at

b) Where entrants have consented to receiving marketing materials from sponsors of prize draws, entrants understand that their personal data will be treated in accordance with the sponsor’s privacy notice (not Westfield’s) and that it is the sponsor who is responsible for ensuring that the entrant’s personal data is treated in accordance with data protection laws. Should entrants have any queries or complaints in relation to a sponsor’s treatment of their personal data, the entrant should refer that complaint directly to the sponsor.