Don't let limited mobility stop you from enjoying Westfield London. Over 5% of parking bays are dedicated to disabled parking and Blue Badge holders get four hours' free parking*. We even offer free wheelchair or motorised scooter hire, click here to book these services. Our Shopmobility desk is located on Level -2, Lift Lobby 2.
FREE WHEELCHAIR & SCOOTER HIRE
Manual wheelchairs and motorised scooters are available on the day to hire. To rent a mobility vehicle, you will need proof of identification, which should be either a valid passport or two of the following: valid driver's licence, valid ID card, credit card, pension card or health care card.
You'll also be asked to fill out a hire agreement form and leave a refundable £10 deposit. Once that's done, you're ready to go. The whole process takes less than 15 minutes (including training on how to use the vehicle if it's your first time).
A changing place for disabled customers can be located next to the shopmobility area on Level -2.
ARRIVING BY CAR
If you're arriving at Westfield London by car, follow the signs for Shopmobility and Middle Car Park from the Car Park entrance adjacent to the Ariel Way roundabout.
There is vehicle height restriction of 2150mm in the Shopmobility Car Park area. If your vehicle is over this height, please call and one of our trained staff will advise you on alternative parking.
BLUE BADGE & DISABLED PARKING
We offer Blue Badge holders four hours' free parking Monday to Friday inclusive.
To qualify for this promotional offer, simply present your Blue Badge and parking ticket to our staff at the Shopmobility desk located within Lift Lobby 2 (Middle Car Park). The parking ticket will then be validated but Blue Badge holders must be present and any additional parking charges will have to be paid at the nearest parking payment machine.
Please note: parking tickets can only be validated at our Shopmobility desk and during normal opening hours. Parking charges outside of these hours will incur the normal parking charge.
Also there is vehicle height restriction of 2150mm in the Shopmobility Car Park area. If your vehicle is over this height, please call and one of our trained staff will advise you on alternative parking.
*Terms and conditions apply