Don't let limited mobility stop you or a friend from enjoying Westfield London. Book a free wheelchair or motorised scooter to make the most of our wheelchair-friendly malls and restaurants, and pick up a free large print mall guide (available from Concierge) to help you find your way around.
Free parking for Shopmobility customers Monday to Friday*
Driving to Westfield London
If you're planning on driving to Westfield London, Shopmobility couldn't be easier to find. Simply follow the signs for Shopmobility and Middle Car Park from the Car Park entrance adjacent to the Ariel Way roundabout they'll lead you directly to the Shopmobility desk in Lift Lobby 2 where one of our trained Concierge staff will assist you.
Any guest who is a Blue Badge holder will be permitted four hours' free parking Monday to Friday inclusive.
To qualify for this promotional offer, simply present your Blue Badge and parking ticket to our staff at the Shopmobility desk located within Lift Lobby 2 (Middle Car Park). The parking ticket will then be validated, and any additional parking charges must be made at the nearest parking payment machine. Staff are not permitted or able to accept any payment.
Blue Badge holders must be present so that staff working in Shopmobility can verify the ownership of the card.
Note: parking tickets can only be validated at our Shopmobility desk and during normal opening hours. Parking charges outside of these hours will incur the normal parking charge.
Over 5 percent of parking bays at Westfield London are dedicated to disabled parking.
Manual wheelchairs and motorised scooter hire
Manual wheelchairs and motorised scooters are available on the day to hire. To rent a mobility vehicle, you will need proof of identification, which should be either a valid passport or two of the following: valid driver's licence, valid ID card, credit card, pension card or health care card.
On presentation of these, you'll be asked to fill out a hire agreement form. Once that's done, you're ready to go. The whole process takes less than 30 minutes (including training on how to use the vehicle if it's your first time).
*Parking tickets can only be validated at our Shopmobility desk and during their normal opening hours. Parking charges outside of these hours will incur the normal parking charge.
**There is vehicle height restriction of 2150mm in the Shopmobility Car Park area. If your vehicle is over this height, please call +44 (0)20 3371 2300 and one of our trained staff will advise you on alternative parking.