Shopmobility Terms and Conditions

Terms and Conditions as at 1st June 2021


As the hirer and/or on behalf of a minor or person under my care, I fully understand and accept the following conditions of hire.
1. I will return the equipment no later than 30 minutes before the centre closes for the day
2. I will use the equipment at my own risk
3. I am a minimum of 18 years old
4. I will NOT use the equipment without an able-bodied carer if I suffer from any condition which could impede my ability to safely use the equipment. I will inform training staff of any such condition
5. The management of Westfield London retains the right to refuse, or cancel the hire of the equipment
6. I will be responsible for the cost of damage to the equipment caused by me whilst the equipment is in my possession
7. I will be liable for any injury or damage to any person or property as a result of, or in the course of, my use of the equipment
8. I will indemnify Westfield London against any claims from persons injured or owners of property damaged as a result of, or in the course of, my use of the equipment
9. I will NOT sit anyone else on the equipment during my hire session
10. I will NOT let anyone else operate the equipment
11. I will only use lifts to access the different levels within the centre, and will not attempt to use stairs or escalators
12. I will not place items on the handles of the equipment or place anything weighing over 3 kilograms in or on the equipment
13. Should I need to access a store, outside precinct or car park area, I will park the equipment safely against a store or solid wall to avoid any children climbing on the equipment and falling over the balustrade
14. I will also make sure I remove the key and take this with me to avoid unauthorised use
15. I will NOT alter the equipment in any way (i.e. by removing footrests, calf straps or any other fixed item currently on the equipment)
16. I will NOT remove the equipment from the premises (which includes the car park area and outside precinct)
17. I confirm that I am not over the designated weight limit of the scooter of 25st or 158kg
18. All personal data submitted to Westfield will at all times be processed in accordance with the UK Data Protection Act 2018 and our Privacy Policy 
19. Westfield reserves the right to change these terms and conditions from time to time and without notice