Open today
10:00 AM to 09:00 PM
See Centre hours
Special Closing Hours
Sunday, March 31
Easter Sunday

SPECIAL HOURS

  • Sunday, March 31
    Easter SundayClosed
    • Sunday, March 31
      Easter SundayClosed

    Permanent Opening Hours

    • Monday10:00 AM to 09:00 PM
    • Tuesday10:00 AM to 09:00 PM
    • Wednesday10:00 AM to 09:00 PM
    • Thursday10:00 AM to 09:00 PM
    • Friday10:00 AM to 09:00 PM
    • Saturday09:00 AM to 09:00 PM
    • Sunday12:00 PM to 06:00 PM

    Map and Directions

    Westfield Stratford City
    Montfichet Road, Olympic Park
    East London
    LONDON E20 1EJ

    How to get there

    Getting Here Information

    TUBE

    The Central line runs to the north east to Epping and to the west to Ealing Broadway and West Ruislip, via Stratford station and Central London. The Jubilee line runs between Stanmore in north London and Stratford station, via Central London and Docklands. The Elizabeth Line runs from Paddington, through central London to our front door, and on to Abbey Wood.

    DLR

    There are DLR stations at Stratford station and Stratford International station.

    To the east, the DLR serves Stratford, Beckton and Woolwich Arsenal. To the south, the DLR serves Docklands, Greenwich and Lewisham.

    OVERGROUND

    London Overground services operate on the North London Line to and from Stratford station. Direct services run between Stratford and Richmond and Stratford and Clapham Junction.

    Please note, Stratford station and Stratford International station are in Travel Zone 2/3.

    Visit Transport for London to plan your journey via TfL's transport network.

    BUS

    Buses serve Stratford City bus station (in Montfichet Road, adjacent to Westfield), Stratford bus station (over the Town Centre Link Bridge) and Stratford International station (adjacent to Westfield at Waitrose end).

    Current bus services serving Stratford include:

     

    RAIL

    Westfield Stratford City is served by TfL Rail, National Rail services and high speed trains. Visit National Rail to plan your journey via the rail network

    • From Kent and London St Pancras to Stratford International station. Further details can be found on the website for Stratford International.
    • From Essex, Hertfordshire, East Anglia and Liverpool Street/Fenchurch Street to Stratford station. Further details can be found on the TfL and National Rail websites.

    BICYCLE

    As part of Westfield Stratford City's commitment to creating a safer environment during the ongoing Covid-19 pandemic, an additional 300 cycle racks have been installed. There are over 700 secure bicycle parking spaces at Westfield Stratford City, which can be found in the following locations:

    • Car Park A, Level P1 – access via pedestrian/cyclist entrance on International Way or via Roundhouse Lane and International Square

    • International Square (near Stratford International Station)

    • Westfield Avenue

    • Montfichet Road

    •On The Street between Aspers & Four Dials

    • Meridian Steps (other side of the link bridge, Stratford town centre)

    A bicycle parking map showing the detailed locations of secure bicycle parking spaces at Westfield Stratford City can be viewed here.

    Please note bicycles cannot be taken in the lifts located in and around the centre. Bicycle parking is for one day only. Any abandoned bicycles will be removed.

    SANTANDER CYCLES

    Docking stations for Santander Cycles are located in and around the Queen Elizabeth Olympic Park. Our nearest docking stations are located in Montfichet Road, opposite the entrance to Car Park B. Santander Cycles is London’s self-service cycle hire scheme and more information is available on Transport for London’s website.

    A map showing the location of Santander Cycles in and around the Olympic Park can be downloaded here.

    COACH

    Public coach operators serve Stratford, stopping at Stratford City bus station, Montfichet Road. Origins and destinations include Victoria coach station, Stansted Airport, Colchester, Norwich and Thetford. 

    Further information can be obtained from the websites of the coach operators: 

    National Express

    Airport Bus Express

    Terravision

    Megabus

    David Urquhart

    Getting Here Information

    PARKING


    Please note Westfield Stratford City is inside the newly expanded Ultra Low Emission Zone (ULEZ). Please visit the Transport for London website to check your vehicle’s status and whether or not you are required to pay to enter the zone.  

    Westfield Stratford City has over 5,000 parking spaces across three car parks. You can exit all Car Parks 24/7 however only Car Parks A & B are open 24/7 for entry and exit. 

    THE SMARTEST WAY TO PARK

    W-Park* is the smoothest and easist way to park your car at Westfield London and Westfield Stratford City.

    Download the W-Park app today, sign -up and treat yourself to a premium parking experience.

    FIND OUT MORE

    PARKING RATES

    STANDARD & SMART PARKING RATES 0-1 hours 1-2 hours 2-3 hours 3-6 hours 6-8 hours 8-14 hours 14-24 hours
    Mon - Fri £3.00 £6.00 £8.00 £8.00 £8.00 £8.00 £16.00
    Sat & Sun £3.00 £6.00 £9.00 £10.00 £13.00 £14.00

    £16.00

    The maximum height our car parks can accommodate is 2.2m.

    We have designated disabled parking bays located across all car parks. Please ensure you have a valid disabled badge on display when parking in one of our designated disabled and accessible parking spaces. To speak to a member of the Guest Services team regarding shop mobility please dial 0208 221 7359.

     WHICH CAR PARK IS BEST FOR ME?

    CAR PARK OPENING HOURS BEST PARKING FOR
    Car Park A Entry & Exit 24/7 Great Eastern Market
    John Lewis
    John Lewis Collection Point (Level P3)
    Premier Inn
    Waitrose

    Car Park B

    Entry & Exit 24/7 Aspers Casino
    Chestnut Plaza and The Street
    Holiday Inn and Staybridge Suites
    M&S
    M&S Collection Point (at entrance)
    Waitrose
    Car Park C

    Mon-Sat 5am-10pm
    Sun 7am-10pm

    Food courts
    Vue Cinema
    Guest Services
    Shopmobility Desk (Closest location is Level P3, aisle 367)
     

    PARENT AND CHILD BAYS

    Can be found in Car Parks A, B and C close to the shopping malls.

    SATNAV DIRECTIONS

    Car Park A & B are accessed via Roundhouse Lane and Car Park C is on Montfichet Road. Use either E20 1EJ or E15 2EE for older devices to be directed to all Car Parks.

    Car park Terms and Conditions apply

    TYRE PUMP

    You can find an electric tyre pump on Level P1 in Car Park C. 

    COACH PARKING

    We have 10 coach parking spaces that must be booked in advance. The cost is £50+ VAT.

     

    Getting Here Information

    BLUE BADGE PARKING

    Car Parks A, B and C have blue badge bays located close to the shopping malls for the convenience of mobility impaired visitors to Westfield Stratford City.

    The maximum height our car parks can accommodate is 2.2m.

    For comprehensive accessibility guides, please visit AccessAble.

    BLUE BADGE PARKING

    Getting Here Information

    TAXI

    If you wish to depart from Westfield Stratford City using a minicab simply come to Stratford City Cars' Mini Cab Lounge or phone 020 8555 5555.

    The Mini Cab Lounge is located outside Waitrose on the Lower Ground Floor near Car Park A.

    Black cabs are available from the taxi rank in Montfichet Road, outside the Northern Ticket Hall at Stratford station (near Starbucks and M&S Food Hall on the Lower Ground Floor). There is also a taxi rank on Westfield Avenue near Chestnut Plaza.

    Licensed cab numbers:

    Stratford City Cars' - 020 8555 5555
    Radio Taxis - 020 7272 0272
    One-Number Taxi - 0871 871 8710
    Computer Cab - 020 7908 0207
    Dial-a-Cab - 020 7253 5000
    Call-A-Cab - 020 8901 4444
    London Black Taxis - 07779 336 612

    UBER

    UBER

    Your Uber partner-driver will arrive and depart outside Waitrose on the Lower Ground Floor near Car Park A. When you’re ready to head home, request a ride in the app and meet your partner-driver there.


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