Don't let limited mobility stop you or a friend from enjoying all that Westfield Stratford City has to offer. Book a motorised scooter (£6*) and make the most of our wheelchair-friendly malls and restaurants. Manual wheelchairs (£3*) can be hired subject to availability, but cannot be reserved.
To hire a mobility vehicle, you will need proof of identification - either a valid passport, a valid driver's licence or a utility bill dated within the last three months. On presentation of these, you'll be asked to fill out a hire agreement form.
Once that's done, you're ready to go. The whole process takes less than 30 minutes (including training on how to use the vehicle if it's your first time).
Shopmobility is located on the Lower Ground Floor in the lift lobby near Carphone Warehouse. For Shopmobility users with vehicles below 2.2m in height, Car Park C by the central lift lobby area provides the nearest parking.
*This is an all day charge.
Call Shopmobility on 0208 221 7359.
Blue Badge parking:
Westfield Stratford City has been designed with disabled access in mind. Designated parking bays for people with disabilities are available in each car park. High-sided vehicles up to 2.4m are catered for in Car Park A. The Lower Ground Level (P1) has suitable parking for these vehicles and our Shopmobility facility is also located on this level.