At Westfield Stratford City, you'll find a range of services and facilities to ensure family shopping is fun and easy for everyone. For kids' stores, restaurants and offers, see click here.
Kiddy Cars can be hired from either of our Concierge desks on the Lower Ground Floor, next to Starbucks or Carphone Warehouse.
- Single kiddy car: £8
- Double kiddy car: £10
Both prices include a £2 refundable deposit.
To hire, we require a completed hire agreement and a valid form of identification (including driving licence, pension card, credit card or healthcare card).
Kiddy cars are available on a first-come, first-served basis. Children must be over 12 months old, and no taller than 90 cm for our standard vehicle or 110 cm for our larger vehicles. For safety reasons, an adult must accompany the child at all times.
When a nappy needs changing or a toddler needs taming, head to one of our Parent Rooms where you'll find peace and tranquillity.
As well as baby-changing tables, you'll find child-sized toilets and sinks, private areas for feeding, and microwaves. In addition, the rooms have a play area and television for older children.
You'll find Parent Rooms on the Lower Ground Floor (next to the Fast Food Court), Ground (near Browns Jewellers) and First Floor (close to the World Food Court).
CHILD-SAFE SHOPPING: HOTLINE NUMBER
As part of our services, we operate a hotline number helping parents and guardians find children they have been separated from.
When you arrive at the centre, collect a free wristband for your child from any Concierge desk. Write your contact telephone number on the wristband and place on the child's wrist. In the event of them being lost, you will be able to be contacted and reunited.
If you lose a child whilst shopping:
- Stay close to where you last saw them
- Look for Child Safe Zone stickers displayed on shop doors and windows
- Ring the number displayed on the sticker
- Speak to a member of our Concierge or Security team
Let your little ones have fun and blow off steam in a specially-designed play area for children aged five and under! Please ensure children are supervised at all times.
You’ll find a Playworld in these locations:
- Lower Ground Floor - adjacent to Waitrose
- First Floor – within the World Food Court
- Outside on Stratford International Station.