SHOPMOBILITY TERMS AND CONDITIONS

As the hirer and/or on behalf of a minor or person under my care, I fully understand and accept the following conditions of hire. Mobility scooters and wheelchairs require a valid form of ID to be left with Guest Services.

  1. I will return the equipment no later than 30 minutes before the centre closes for the day
  2. I will use the equipment at my own risk
  3. I am a minimum of 16 years old
  4. I will NOT use the equipment without an able-bodied carer if I suffer from any condition which could impede my ability to safely use the equipment. I will inform training staff of any such condition
  5. The management of Westfield Stratford City retains the right to refuse, or cancel the hire of the equipment
  6. I will be responsible for the cost of damage to the equipment caused by me whilst the equipment is in my possession
  7. I will be liable for any injury or damage to any person or property as a result of, or in the course of, my use of the equipment
  8. I will indemnify Westfield Stratford City against any claims from persons injured or owners of property damaged as a result of, or in the course of, my use of the equipment
  9. I will NOT sit anyone else on the equipment during my hire session
  10. I will NOT let anyone else operate the equipment
  11. I will only use lifts to access the different levels within the centre, and will not attempt to use stairs or escalators
  12. I will not place items on the handles of the equipment or place anything weighing over 3 kilograms in or on the equipment
  13. Should I need to access a store, outside precinct or car park area, I will park the equipment safely against a store or solid wall to avoid any children climbing on the equipment and falling over the balustrade
  14. I will also make sure I remove the key and take this with me to avoid unauthorised use
  15. I will NOT alter the equipment in any way (i.e. by removing footrests, calf straps or any other fixed item currently on the equipment)
  16. I will NOT remove the equipment from the premises (which includes the car park area and outside precinct)
  17. I confirm that I am not over the designated weight limit of the scooter of 25st or 158kg
  18. All personal data submitted to Westfield will at all times be processed in accordance with the UK Data Protection Act 2018 and our Privacy Policy
  19. Westfield reserves the right to change these terms and conditions from time to time and without notice.